FAQs

Size & Scale

All Products listed on this website are approximately 1:12 scale unless otherwise specified. Physical dimensions of all items are listed in each item description. Please read the description of each item carefully before purchase.

Orders & Delivery

If you want to add additional items to an existing order, contact me as I can issue a code which won’t add an additional shipping charge. Your orders will then ship together.

Processing & shipping

The time I need to prepare an order for dispatch varies. Please allow 3-5 business days to process your order prior to shipping.

* During busy periods, dispatch time may be longer.

I offer fully tracked flat rate Domestic & International Shipping via Australia Post.

Domestic AU$12.00

International AU$20.00

DELAYS WITH POSTAGE ARE BEING EXPERIENCED DUE TO THE COVID-19 PANDEMIC. PLEASE CONSIDER THIS WHEN ORDERING. NO REFUNDS ARE ISSUED DUE TO DELAYS WITH SHIPPING.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I am are not responsible for delays due to customs.

Payment Options

Payments for items on this website are processed through PayPal. You can checkout as a guest with PayPal without having an account.

Returns & Exchanges

I gladly accept returns and exchanges, however, return postage cost is at the customer’s expense and postage on your order is not refundable.

Please contact me within 72 hours of receiving the item. Any items to be returned must be dispatched within 30 days of receiving the items.

I do not accept cancellations.

Please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for custom or personalised orders.

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.